Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Due to the handmade nature of our products there may be some slight differences to each item... which simply means yours will be completely unique to you :)
Are any purchases final sale?
Some of out items may have slight imperfections such as double prints, loose threads and light marking due to the fabric dye. These will be monitored & set at a lower price at point of sale and will be the final sale.
All items are individually made by a family run business in India. Imperfections make all our products so unique :)
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are designed in house from Kent UK, they are then manufactured in Jaipur, India by a small family run business.
A lot of Love and hard work goes into each and every item you see and Lunaire hopes to build a loyal community that returns for the love of our products. 💕
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.